Delivery & Returns

Hong Kong & Singapore Delivery  

We offer FREE delivery within Hong Kong & Singapore on any order.

HK orders will be delivered within 2 working days via SF Express. Please allow extra time for orders placed on weekends and public holidays.

Singapore deliveries take between 7-10 working days.

International Delivery

Our international flat rate fee for up to two lamp shades (in one box); one bamboo table lamp base or a bamboo table lamp & one shade (in one box) is HK$300.

We charge HK$400 per ceramic lamp base, bamboo floor lamp or ginger jar.

If ordering a lamp & lamp shade together, your items may arrive separately.

Please be aware that you are liable for any duties, customs & taxes levied by the country your order is being shipped to. We may be able to give an estimate of these costs, but can not be held responsible for the final charges.

Returns

Returns can be made within 7 days of receipt of order, however all costs of return shipping is at the customer’s expense. Products should be repacked (with lamp shades to remain wrapped) in their original packaging. 

Being a small business which is 100% committed to quality and an excellent customer experience, we hope you will have no occasion to return your item.

However, if you are not satisfied with your purchase in any way, please get in touch & we will handle your query individually.

We will refund or replace any products which arrive damaged.