Delivery & Returns
Please note, we will be taking a break over the summer, from 28th June until 6th August. If your order is placed during this period delivery will be made week of 6th August.
During non-holiday times, for Hong Kong-based customers, your order will arrive within 5 working days.
We can also ship worldwide, but please note our lamps are wired according to the UK standard - 230 voltage/50hz frequency and are fitted with a British standard plug (Type G, 3 pin). If the plug is not compatible, you may wish to use a combined power plug adapter/converter if appropriate.
Please be aware that you are liable for any duties, customs and taxes levied by the country your order is being shipped to. We are not able to advise what these costs may be.
We ship our lamp shades worldwide and charge a flat rate of HK$300 for up to two shades.
Again, please note this charge does not include any applicable customs or taxes that may incur upon receipt of the order in your country.
Being a small business which is 100% committed to quality and an excellent customer experience, we hope you will have no occasion to return your item.
However, if you are not satisfied with your purchase in any way, please get in touch and we will handle your query individualy.
We will refund or replace any products which arrive damaged.
For comments or questions please email us at firstname.lastname@example.org.