Delivery & Returns
Hong Kong Delivery
Delivery within Central & Western and Wan Chai is HK$100 per single lamp base/lamp and shade combo/up to two lamp shades. Multiple orders (up to 2 bases and 2 shades) is HK$200. For districts outside these areas (including Stanley, Shek O, Kowloon, New Territories and Outlying Islands) delivery is HK$200. Multiple orders (up to 2 bases and 2 shades) is HK$400.
Your order will be delivered within 5 working days. We will use a local carrier such as SF Express, or deliver in person. Please allow extra time for orders placed on weekends and public holidays.
We offer a flat rate international shipping fee of HK$500 per single lamp base, HK$400 for up to two lamp shades or HK$800 for a lamp and shade combination. Please note your lamp and shade may arrive separately and be sent via different carriers/methods.
Please be aware that you are liable for any duties, customs and taxes levied by the country your order is being shipped to. We may be able to give an estimate of these costs, but can not be held responsible for our quote.
Our lamps are wired according to the UK standard - 230 voltage/50hz frequency and are fitted with a British standard plug (Type G, 3 pin). If the plug is not compatible, you may wish to use a combined power plug adapter/converter if appropriate.
Being a small business which is 100% committed to quality and an excellent customer experience, we hope you will have no occasion to return your item.
However, if you are not satisfied with your purchase in any way, please get in touch and we will handle your query individually.
We will refund or replace any products which arrive damaged.
For comments or questions please email us at firstname.lastname@example.org.