Delivery & Returns
Hong Kong Delivery
Deliveries within Hong Kong Island is HK$100 per lamp, lamp and shade combo, or up to two lamp shades For Kowloon, New Territories and Outlying Islands, delivery is HK$250.
We offer a flat rate international shipping fee of HK$500 per lamp base, $400 for up to two lamp shades or $800 for the combination. Please note any duties, customs and taxes will be payable on receipt in your own country.
For Hong Kong-based customers, your order will be delivered within 5 working days. Please allow extra time for orders placed around public holidays.
We can also ship worldwide, but please note our lamps are wired according to the UK standard - 230 voltage/50hz frequency and are fitted with a British standard plug (Type G, 3 pin). If the plug is not compatible, you may wish to use a combined power plug adapter/converter if appropriate.
Please be aware that you are liable for any duties, customs and taxes levied by the country your order is being shipped to. We are not able to advise what these costs may be.
We ship our lamp shades worldwide and charge a flat rate of HK$400 for up to two shades.
Again, please note this charge does not include any applicable customs or taxes that may incur upon receipt of the order in your country.
Being a small business which is 100% committed to quality and an excellent customer experience, we hope you will have no occasion to return your item.
However, if you are not satisfied with your purchase in any way, please get in touch and we will handle your query individually.
We will refund or replace any products which arrive damaged.
For comments or questions please email us at email@example.com.